What are reed diffusers and how do they work ? TOP
Reed diffusers are the hottest trend right now in home fragrancing ! Rattan reeds are inserted into a glass bottle or glass jar of scented diffuser oil.
Each rattan reed contains about 20 "channels" that run the entire length of the reed. Much like "mini-straws", these channels "suck" the oil to the top of the reeds. The scent is then naturally dispersed into the air through evaporation- leaving your home smelling wonderful !
Unlike candles, reed diffusers are flame free and do not require any heat. They disperse scent into the air naturally. No flame means no soot and more importantly, no risk of fire ! This makes reed diffusers safer for your home, office, classroom, etc.
Are your reeds bamboo or rattan ? TOP
Our reeds are premium quality RATTAN reeds. There is a lot of misinformation on the web about reeds. Reeds are not bamboo. Perhaps people confuse rattan reeds with bamboo as rattan reeds look somewhat similar to bamboo skewers. However, bamboo reeds or chutes would not work as they do not contain the channels for the oils to wick (travel) up. Bamboo contains "nodes" which block liquid from wicking (traveling) up and scenting the air.
Can I re-use my reeds ? TOP
No. Once reeds have been used for a certain scent, you cannot use them for another scent. The scent that is already absorbed into your reeds will mix with the new scent and could produce undesirable scent combinations.
You should use new reeds when you switch to a new scent, if the reeds become completely saturated, or if they become clogged with dust. After prolonged use and complete saturation of the reeds, the channels can become slightly clogged. Simply replace with new reeds to get the scent rolling again !
I didn't like a scent. Can I return it ? TOP
Due to the nature of our products, we do not accept returns unless we have shipped you the wrong item. We will also allow return in the event of a damaged order. Please retain the damaged merchandise for carrier inspection and shipment back to us. All damage claims must be received by us within 24 hours of receipt of package.
How long do reed diffusers last ? TOP
That is a difficult question. There are many factors that contribute to how long the oils last. Fans, humidity, air conditioning, heating, closed doors, open doors, dehumidifiers, etc. However, as a general rule of thumb, our 4 oz. diffuser oils will last for approximately 3-4 months and our 8 oz. diffuser oils will last for approximately 6-8 months.
Do you ship to my country ? TOP
MyDiffuserOils.com ships to the United States and to Canada at this time.
How much of the diffuser oil do I put into my glass bottle ? TOP
Some suggest halfway and others suggest 3/4 full. We suggest filling your glass bottle 3/4 of the way full. That's how we have them in our own houses.
Can I dilute the oil with water ? TOP
No. Oil and water do not mix. You'll end up with warped reeds and uneven wicking. Our reed diffuser oils are specially blended for easy wicking. There is no need to mix them or dilute them with anything.
How often should I flip the reeds ? TOP
Whenever you notice the scent fading a bit or want an extra burst of fragrance. In our home, we flip the reeds about once per week.
What are the safety recommendations for reed diffusers ? TOP
Do not ingest oils. Use caution when filling your bottles with oil or flipping your reeds as oils can damage some surfaces. Do not light reeds. Be careful not to tip over the diffuser. Use caution when utilizing reed diffusers around pets or small children.
